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When a parent determines that there
is a school-related concern that
needs to be addressed with school
officials, the sequential steps
outlined below should be followed.
Hanover Schools seeks to work
collaboratively with parents to find
the fastest resolution to any
problem.
 1.
The parent should address the
concern with the staff member most
directly involved, (i.e., a question
regarding the content of
instructional materials or homework
assignments should be shred with the
classroom teacher).
2.
If the matter is not resolved at
this level, the parent may bring the
concern to the attention of the
principal.
3.
If the matter continues to remain
unresolved, the parent may bring the
concern to the attention of the
superintendent.
4.
If the matter still remains
unresolved, the parent may bring the
concern to the attention of the
school committee by directly
contacting the school committee
chairperson and requesting
appropriate action. |
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The following are examples
of issues that should be
addressed at the level
indicated. If a parent has a
concern that is not listed
here, the parent may call
his/her child’s principal
for direction to the most
appropriate person.
1. Teachers and Specialists
(Art, Music, Computers and Technology,
Library, Health,
and PE)
Student
homework, assignments,
quizzes, test, and grading
Course
instructional materials,
practices, academic
progress, and extra help
Issues
related to classroom
discipline, interactions
with other pupils and
teachers
2. Athletic Instructors and
Coaches
Concerns
regarding athletic
activities
At
the High School concerns may
also be directed to the
Athletic Director
3. Guidance and Adjustment
Counselors
Concerns
between school and home,
teacher and pupil, pupil and
other pupils
Personal
matters relating to student
development, behavior, or
interaction with others
Course
selection and student
schedules
Scheduling
of grade/team level meetings
at the Middle School
Course
placement or career
information and High School
academic records
Accommodations
Plans
Student
placement issues (in a
class, program or
instructional level)
4. Principals and/or
Assistant Principals
Co-curricular
program issues (athletics,
music, drama, etc.)
Matters
related to the physical
plant
Concerns
regarding school personnel
Student
records, school-wide student
expectations, discipline
issues, or bus conduct
Requests
that specific courses and
programs be included in the
program of studies
Policy,
procedure, and protocol
concerns
5. Superintendent
Questions
regarding school committee
policies and administrative
procedures
School
Committee meetings and
agenda items
Budgetary
matters to also include any
issue or item of the Hanover
Schools budget that was not
processed or appropriated
correctly
Concerns
regarding school personnel
or services which have not
been resolved at the
principal’s level
Suggestions
or requests for changes in
the curriculum
Transportation
matters
6. School Committee
Matters
pertaining to district-wide
policy, protocol, and
procedures
Concerns
regarding the superintendent
Issues
relating to school committee
minutes and agenda items
(directed to the
chairperson)
Long-range
planning
District-wide
budget issues
Any
item that should be included
in future planning by the
Hanover Schools
7. Special Needs
The
parent should first try to
address a concern with the
appropriate Contact Person
regarding provision of
services and IEP
If the
concern is not resolved at
this level, the parent may
then contact the SPED Chair
at his/her child’s school
If
the concern remains
unresolved, the parent may
bring the matter to the
attention of the principal
If
the concern continues to
remain unresolved, the
parent may bring the matter
to the attention of the
Director of Pupil Personnel
Services |
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